1. Overview

At PRSoftech, we strive to provide high-quality software products and services. This refund policy outlines the terms and conditions for refunds of our products and services.

2. Digital Products and Services

Due to the digital nature of our products and services, the following refund policies apply:

2.1 Mobile Applications

• Refunds for mobile applications are subject to the respective app store policies (Google Play Store, Apple App Store)
• We cannot process refunds directly for app store purchases
• Please contact the respective app store for refund requests

2.2 Web Tools and Services

• Free web tools and services are provided without charge and no refunds apply
• Premium web services may be eligible for refunds within 30 days of purchase
• Refund eligibility is determined on a case-by-case basis

3. Custom Development Services

For custom software development services:

• Refunds are not available once development work has commenced
• Partial refunds may be considered if work is terminated early by mutual agreement
• All refund requests must be made in writing within 7 days of project initiation

4. Refund Process

To request a refund:

1. Contact us at support@prsoftech.in
2. Provide your order details and reason for refund
3. We will review your request within 5 business days
4. If approved, refunds will be processed within 10-15 business days

5. Non-Refundable Items

The following items are non-refundable:

• Completed custom development work
• Consultation fees
• Third-party service fees
• Processing fees

6. Contact Information

For refund inquiries, please contact us:

• Email: support@prsoftech.in
• Contact Form: Contact Us
• Response Time: Within 24-48 hours