1. Digital Products and Services

PRSoftech primarily offers digital products and services, which are delivered electronically. This policy outlines our delivery methods and timelines.

2. Delivery Methods

2.1 Mobile Applications

• Mobile apps are delivered through official app stores (Google Play Store, Apple App Store)
• Download links are provided immediately upon purchase
• Installation instructions are included with each app
• Updates are delivered automatically through app stores

2.2 Web Tools and Services

• Web tools are accessible immediately via provided URLs
• Login credentials are sent via email within 24 hours
• API access and documentation are provided electronically
• Support documentation is available online

2.3 Custom Software Development

• Source code and documentation are delivered via secure file sharing
• Deployment instructions are provided in detail
• Training sessions are conducted via video conferencing
• Support documentation is delivered electronically

3. Delivery Timeline

Our standard delivery timelines:

• Mobile Apps: Immediate download from app stores
• Web Tools: Instant access upon purchase
• Custom Development: As per project timeline (typically 2-8 weeks)
• Consultation Services: Scheduled within 48 hours of booking

4. Physical Products (if applicable)

For any physical products or merchandise:

• Shipping is available within India
• Standard delivery: 3-5 business days
• Express delivery: 1-2 business days (additional charges apply)
• International shipping available for select items
• Tracking information provided via email

5. Delivery Confirmation

For digital products:

• Email confirmation sent immediately upon purchase
• Access credentials provided within 24 hours
• Welcome email with setup instructions
• Support contact information included

6. Delivery Issues

If you experience any delivery issues:

• Check your spam/junk folder for delivery emails
• Contact us at support@prsoftech.in
• Provide your order number and issue description
• We will resolve the issue within 24 hours

7. Contact Information

For delivery-related inquiries:

• Email: support@prsoftech.in
• Contact Form: Contact Us
• Response Time: Within 24 hours